Privacy Policy
Last updated: October 15, 2026
This Privacy Policy describes how Blocchi ("we", "us", or "our") collects, uses, and shares information about you when you use our Service.
1. Information We Collect
We collect information you provide directly (name, email, company data), information generated by your use of the Service (pipeline data, CRM field mappings, usage events), and technical information (IP address, browser type, pages visited).
2. How We Use Your Information
We use your information to provide and improve the Service, send transactional and product emails (which you can opt out of), perform analytics (via PostHog), and comply with legal obligations.
3. Analytics & Cookies
Blocchi uses PostHog for optional product analytics. Limited cookieless measurement may operate only where applicable law and the approved lawful basis permit it. Enhanced cross-visit measurement is off by default and enabled only after a separate optional opt-in by a verified account holder. You may withdraw this choice in Profile → Data & Privacy or opt out completely below. Neither mode uses session replay, advertising pixels, customer contents or indiscriminate click capture. Essential authentication cookies remain necessary to use the Service.
4. Sharing Your Information
We do not sell your personal data. We share data only with: (a) our infrastructure providers (Supabase, Vercel, Resend, PostHog) under data processing agreements; (b) Salesforce, when you connect your CRM; (c) law enforcement when required by law.
5. Your Rights (GDPR / LGPD)
If you are in the EU or Brazil, you have the right to access, correct, port, or erase your personal data. You may also object to or restrict processing. To exercise these rights, visit our Data Deletion page or email [email protected]. We will respond within 30 days.
6. Data Retention
We retain your data for as long as your account is active plus 30 days after deletion to allow for cancellation. CRM sync data is retained for the duration of your subscription. Anonymised aggregate data (used for benchmarks) may be retained indefinitely.
7. Contact
For privacy enquiries, contact our Data Protection contact at [email protected].
Product analytics
Limited anonymous measurement
Anonymous page and performance measurement, only where the applicable legal basis has been approved. No analytics identity or replay.
Limited measurement is not enabled for this deployment